Please ensure
that you read and understand the following Terms and Conditions pertinent to
your accommodation rental. If you
have any queries, please do not hesitate to contact me (hereafter called the
Owner) for clarification before accepting.
This contract is made between the
property Owner and the party leader, who must sign these Terms and Conditions on
behalf of all the members of the party, including any members who may be
substituted, by agreement, at a later date.
The contract comes into force when:
1.
The Booking Form has been completed, and received by the Owner,
2.
These accepted Terms & Conditions have been received by the Owner,
3.
The appropriate deposit has been paid,
4.
The booking has been confirmed in writing by the Owner to the Guest(s).
Only
those persons listed on the booking form are entitled to use the facilities of
the property.
Whilst
I reserve the right to increase or decrease accommodation prices at any time, I
will confirm to you the current price at the time of booking.
As soon as you have confirmed your booking and paid your deposit or full
payment, the cost of the rental is guaranteed against any further increase.
This guarantee is offered subject to my Terms and Conditions and payment
being adhered to and providing that you do not make further amendments to your
holiday arrangements.
Your
holiday home rental includes Accommodation as booked, including services e.g.
water and electricity, but excludes pool heating unless otherwise stated.
NOT
included in the rental price: a) Flights, b) Car Hire, c) Holiday
Insurance, d) Pool Heating.
The
person who signs the Booking Form and these Terms and Conditions certifies that
he/she is authorised to agree said Terms and Conditions on behalf of all persons
included on the Booking Form, including those substituted or added at a later
date. The signatory must be a
member of the party occupying the property and must be 25 years or over.
Deposit
A
20% deposit is required at the time of booking which is non-refundable.
Upon clearance of the payment, the booking is confirmed.
Balance
The
balance becomes due for payment 8 weeks prior to the commencement of the holiday
together with a refundable security deposit of £200/$300/€300
(see “Security Bond” below).
Where
a booking is accepted less than 8 weeks prior to the commencement of the
holiday, the full balance is payable immediately.
In
the event of a cheque not being honoured by the bank on which it is drawn, I
will make a charge of £10/$15/€15 to cover the
bank charges and our administration costs.
Occupancy
The
maximum occupancy of the villa is 10 persons and is determined by the
authorities within strict guidelines for fire safety.
Please note that contravention of the above will render your booking
void. All moneys paid will be
forfeited and you will be asked to leave the villa immediately without further
compensation.
Arrival/Departure
Arrival
at the property (unless agreed in writing by the Owner) should be after 1600
local time. The property should be
vacated not later than 1000 on the day of departure.
Failure to comply with this may result in extra rental charges that the
Guest(s) agrees to pay.
Cancellation
If
the balance is not paid at the prescribed time, I may exercise the right to
cancel the booking and retain the deposit.
Prior written warning will be given.
Cancellation
must be submitted in writing.
If
the booking is cancelled by the client prior to departure, the following charges
apply:
More
than 8 weeks
deposit only.
BetIen
6 and 8 weeks
50% of rental cost.
Less
than 6 weeks
100% of rental cost.
In
the unlikely event that circumstances beyond the Owner’s control necessitate
the cancellation of the rental arrangement, the Owner reserves the right to
cancel any bookings at any time and will only be liable to refund monies already
paid by the Guest(s). Furthermore,
the Owner cannot guarantee that all the facilities described in her brochure or
website will be available.
Security
Bond
A
refundable bond of £200/$300/€300 is also
payable 8 weeks prior to departure. This
will be reimbursed 1 month after the end of the holiday rental period providing
that:
The
property is vacated by the specified date and time;
The
keys are returned at the time of departure;
Any
damage or breakages are either reported and repaired at the client’s cost or
are replaced.
The
Owner expects that the property, furniture, fittings, utensils and other
facilities will be treated with respect.
In
the event of damage to the property or its contents, caused by the party to this
agreement, which is not repaired/replaced to the satisfaction of the Owner/her
management agents, full reimbursement will be sought for the outstanding amount.
Pool
Heating
(recommended in winter months)
Pool
heating is optional. The cost is £60/$105/€90
per week. Please request this
service at the time of booking. Pool
heating is not instant and may not come into effect for 1-2 days after arrival
at the villa.
The
Owner is not responsible for the weather and if it is warmer than expected, pool
heating still has to be paid for. The
solar blanket must be used when the pool is not in use (especially at night) or
the heater will not function correctly.
The
heater is a mechanical device. As
with any mechanical device, it can be subject to electrical/mechanical failure.
If such an occurrence were to happen, every effort would be made to
repair the heater. If the Guest(s)
has paid for pool heat, then I shall refund only the days you are without pool
heat. I cannot and will not refund
anything that has not been paid for.
Cleaning
The
property is cleaned prior to your arrival and again after your departure.
Should you require additional cleaning to be carried out, at your own
cost, this must be booked prior to the commencement of your holiday.
Guest(s)
are expected to leave the property in an orderly condition.
Should extensive cleaning be required, the Owner, or her agent, reserve
the right to withhold any moneys from the security deposit to pay for additional
cleaning.
Force
Majeure
The
property Owner, her servants or agents will not be liable for personal loss,
loss of facilities, or delay occasioned by any of the following:
Strikes,
Riots, Political Unrest, Hostilities, War or Threat of War, Terrorist Activity,
Industrial Disputes, Fire, Flood, Adverse Weather Conditions, Technical Problems
to transport, Aircraft Grounding or Delay, Closure of Airports or any other
event which is beyond her control.
Aircraft captains are legally entitled to deny boarding to any passengers who present themselves at the aircraft in an unacceptable state due to the influence of alcohol or drugs. Any passenger so doing will be deemed as having given notice of his/her cancellation of the booking at that time and the aforementioned cancellation charges will apply.
Problems
Should any problems
or complaints arise related to the accommodation, the Guest(s) must make these
known to the management company within 24 hours.
The management company will then endeavour to put things right.
Liability
Unless
there is a valid reason, the Owner or her representative will not be held liable
for any complaint that was not registered with the management company during
your stay.
Please
be aware that, on many estates, there will be other homes under construction.
The Owner, her representatives or agents do not accept liability for
complaints arising from construction.
The
Owner and her agents do not accept any liability for any injury to persons
occupying the property or for damage or loss to personal property, as a result
of circumstances beyond their control. This
waiver is also applicable to people visiting the property as guests of the
Guest(s).
Whilst
the Owner and her agents agree to do everything within her power to assist
clients in the event of a problem, no liability is accepted by the Owner or her
agent for loss of main services or failure of appliances, nor for the
consequences of the actions or omissions of persons who may control supply of
mains service, nor any actions taken in the vicinity of the property by any
authority over which there is no control by the Owner.
The
Owner does not accept any liability for injury, damage or loss caused, or for
any such claim by a third party as a consequence of actions by the Guest(s) and
other people occupying the property during the period of the let.
Swimming
Pool
Guest(s)
may use the swimming pool at their own risk.
They should always observe the safety rules listed in the Information and
Safety Book held in the home and also the pool safety notice displayed in the
pool area.
Please ensure that an
adult supervises young children at all times whilst using the swimming pool and
that the safety fencing is in place. An
alarm has been fitted to the sliding patio doors leading from the family room.
This alarm must be activated if young children are amongst the party.
The
Owner and her agents do not accept liability for injury, howsoever caused, as a
result of using the swimming pool.
The
pool is cleaned and chemically balanced every week for your safety and comfort.
However, on rare occasions it may be necessary to apply extra chemicals
to the pool to maintain safe and correct chemical levels.
Should this occur during your stay, it will be necessary for you to be
out of the pool for a period of 12-24 hours for safety reasons.
Pets
Pets
are not allowed, except in exceptional circumstances and by prior arrangement.
Smoking
Clients
are requested not to smoke inside the villa, as the smell adheres to fabrics and
carpets. Failure to comply with
this request could result in a charge being made for upholstery/carpet cleaning.
Smoking
around the pool area is acceptable, but please dispose of cigarette ends
carefully.
Noise/Behaviour
It is
a condition of the rental that you should be considerate in your behaviour and
keep noise to a reasonable level so as not to disturb the neighbours.
Internet connection
The
villa is equipped with an internet connected PC for your use.
Whilst I endeavour to have this available for guests, routine maintenance
may mean that I have to withdraw it from use at short notice.
I accept no responsibility whatsoever for this.
Please do not try and tamper with the PC, load any software onto it or download any files from the internet. The PC is checked after every guest leaves the villa and you risk losing your security deposit if any evidence of tampering is found with the PC. It is a condition of your use of the villa PC that you strictly adhere to the instruction notice that is displayed by the PC in the villa.
Holiday Insurance
I STRONGLY ADVISE ALL
GUESTS TO TAKE OUT TRAVEL INSURANCE FOR THE ENTIRE PARTY, WHICH INCLUDES
CANCELLATION CHARGES COVER (UK GUESTS ARE ALSO ADVISED TO TAKE OUT A POLICY
WHICH INCLUDES MEDICAL COVER) AS SOON AS YOU HAVE BOOKED ANY PART OF YOUR
HOLIDAY OR VACATION. IF YOU CHOOSE
NOT TO DO THIS, YOU NEED TO BE AWARE THAT YOU WILL BE PERSONALLY RESPONSIBLE FOR
PAYMENT OF ANY CANCELLATION CHARGES THAT MAY BECOME DUE.
U.S Immigration requires
that all visitors should have a full 10-year passport with at least 6 months
remaining after their visit.
Please complete the Booking Form if you have not already done so. Booking Form