Please print, sign and return a copy of these Terms & Conditions
together with your Booking Form and deposit payment.
I would also advise that you print a copy for your own reference.
*If you choose to complete the online booking form (see link at foot of page) your
acceptance of the Terms & Conditions is required before the form can be submitted
and the Terms & Conditions DO NOT need to be returned.
Terms and ConditionsPlease ensure
that you read and understand the following Terms and Conditions
pertinent to your accommodation rental.
If you have any queries, please do not hesitate to contact me
(hereafter called the Owner) for clarification before signing. This contract is made between the
property Owner and the party leader, who must sign these Terms and
Conditions on behalf of all the members of the party, including any
members who may be substituted, by agreement, at a later date.
The contract comes into force when: 1. The Booking Form has been completed,
signed and received by the Owner, 2. These signed Terms & Conditions
have been received by the Owner *(see not above), 3. The appropriate deposit has been
paid, 4. The booking has been confirmed in
writing by the Owner to the Guest(s).
Only those persons listed on the
booking form are entitled to use the facilities of the property. Whilst I reserve the right to increase
or decrease accommodation prices at any time, I will confirm to you the
current price at the time of booking.
As soon as you have confirmed your booking and paid your deposit
or full payment, the cost of the rental is guaranteed against any
further increase. This
guarantee is offered subject to my Terms and Conditions and payment
being adhered to and providing that you do not make further amendments
to your holiday arrangements. Your holiday home rental includes Accommodation
as booked, including services e.g. water and electricity, but excludes
pool heating unless otherwise stated. NOT
included in the rental price: a) Flights, b) Car Hire, c) Holiday
Insurance, d) Pool Heating. The person who signs the Booking Form
and these Terms and Conditions certifies that he/she is authorised to
agree said Terms and Conditions on behalf of all persons included on the
Booking Form, including those substituted or added at a later date.
The signatory must be a member of the party occupying the
property and must be 25 years or over. Deposit A 20% deposit is required at the time
of booking which is non-refundable.
Upon clearance of the payment, the booking is confirmed. Balance The balance becomes due for payment 8
weeks prior to the commencement of the holiday together with a
refundable security deposit of £200/$300/300
(see Security Bond below). Where a
booking is accepted less than 8 weeks prior to the commencement of the
holiday, the full balance is payable immediately. In the event of a cheque not being
honoured by the bank on which it is drawn, I will make a charge of £10/$15/15
to cover the bank charges and our administration costs. Occupancy The
maximum occupancy of the villa is 10 persons and is determined by the
authorities within strict guidelines for fire safety.
Please note that contravention of the above will render your
booking void. All moneys
paid will be forfeited and you will be asked to leave the villa
immediately without further compensation. Arrival/Departure Arrival at the property (unless agreed
in writing by the Owner) should be after 1600 local time.
The property should be vacated not later than 1000 on the day of
departure. Failure to
comply with this may result in extra rental charges that the Guest(s)
agrees to pay. Cancellation If the balance is not paid at the
prescribed time, I may exercise the right to cancel the booking and
retain the deposit. Prior
written warning will be given. Cancellation must be submitted in
writing. If the booking is cancelled by the
client prior to departure, the following charges apply:
More than 8
weeks
deposit only. Between 6 and
8 weeks
50% of rental cost. Less than 6
weeks
100% of rental cost. In the
unlikely event that circumstances beyond the Owners control
necessitate the cancellation of the rental arrangement, the Owner
reserves the right to cancel any bookings at any time and will only be
liable to refund monies already paid by the Guest(s).
Furthermore, the Owner cannot guarantee that all the facilities
described in her brochure or website will be available. Security
Bond A refundable bond of £200/$300/300
is also payable 8 weeks prior to departure.
This will be reimbursed 1 month after the end of the holiday
rental period providing that: The property is vacated by the
specified date and time; The keys are returned at the time of
departure; Any damage or breakages are either
reported and repaired at the clients cost or are replaced. The Owner expects that the property,
furniture, fittings, utensils and other facilities will be treated with
respect. In the event of damage to the property
or its contents, caused by the party to this agreement, which is not
repaired/replaced to the satisfaction of the Owner/her management
agents, full reimbursement will be sought for the outstanding amount. Pool Heating (recommended in winter months) Pool heating is optional (see Rates).
Please request this service at the time of booking.
Pool heating is not instant and may not come into effect for 1-2
days after arrival at the villa. The Owner is not responsible for the
weather and if it is warmer than expected, pool heating still has to be
paid for. The solar blanket
must be used when the pool is not in use (especially at night) or the
heater will not function correctly. The heater is a mechanical device.
As with any mechanical device, it can be subject to
electrical/mechanical failure. If
such an occurrence were to happen, every effort would be made to repair
the heater. If the Guest(s)
has paid for pool heat, then I shall refund only the days you are
without pool heat. I cannot
and will not refund anything that has not been paid for. Hot tub
The hot tub takes up to 20 hours to reach the required temperature
(99 degrees), depending on the starting temperature of the water. The
tub is covered with an insulated cover to retain the heat.
This is NOT to be used as a trampoline.
Please
do not allow any member of your party to sit/stand or jump on the cover.
Any damage to the cover caused by inappropriate use, will be
deducted from your security deposit. An
instruction book is provided in our home.
Please read this before using the hot tub. Cleaning The property is cleaned prior to your
arrival and again after your departure.
Should you require additional cleaning to be carried out, at your
own cost, this must be booked prior to the commencement of your holiday. Guest(s) are expected to leave the
property in an orderly condition. Should
extensive cleaning be required, the Owner, or her agent, reserve the
right to withhold any moneys from the security deposit to pay for
additional cleaning. Force Majeure The property Owner, her servants or
agents will not be liable for personal loss, loss of facilities, or
delay occasioned by any of the following: Strikes, Riots, Political Unrest,
Hostilities, War or Threat of War, Terrorist Activity, Industrial
Disputes, Fire, Flood, Adverse Weather Conditions, Technical Problems to
transport, Aircraft Grounding or Delay, Closure of Airports or any other
event which is beyond her control. Aircraft captains are legally entitled
to deny boarding to any passengers who present themselves at the
aircraft in an unacceptable state due to the influence of alcohol or
drugs. Any passenger so
doing will be deemed as having given notice of his/her cancellation of
the booking at that time and the aforementioned cancellation charges
will apply. Problems Should any problems
or complaints arise related to the accommodation, the Guest(s) must make
these known to the management company within 24 hours.
The management company will then endeavour to put things right. Liability Unless there is a valid reason, the
Owner or her representative will not be held liable for any complaint
that was not registered with the management company during your stay. Please be
aware that, on many estates, there will be other homes under
construction. The Owner,
her representatives or agents do not accept liability for complaints
arising from construction. The Owner and her agents do not accept
any liability for any injury to persons occupying the property or for
damage or loss to personal property, as a result of circumstances beyond
their control. This waiver
is also applicable to people visiting the property as guests of the
Guest(s). Whilst the Owner and her agents agree
to do everything within her power to assist clients in the event of a
problem, no liability is accepted by the Owner or her agent for loss of
main services or failure of appliances, nor for the consequences of the
actions or omissions of persons who may control supply of mains service,
nor any actions taken in the vicinity of the property by any authority
over which there is no control by the Owner. The Owner does not accept any liability
for injury, damage or loss caused, or for any such claim by a third
party as a consequence of actions by the Guest(s) and other people
occupying the property during the period of the let. Swimming
Pool Guest(s) may use the swimming pool
at their own risk. They
should always observe the safety rules listed in the Information and
Safety Book held in the home and also the pool safety notice displayed
in the pool area. Please ensure that an adult supervises young children
at all times whilst using the swimming pool and that the safety fencing
is in place. An alarm has
been fitted to the sliding patio doors leading from the family room.
This alarm must be activated if young children are amongst the
party. The Owner and her agents do not
accept liability for injury, howsoever caused, as a result of using the
swimming pool. The pool is cleaned and chemically
balanced every week for your safety and comfort.
However, on rare occasions it may be necessary to apply extra
chemicals to the pool to maintain safe and correct chemical levels.
Should this occur during your stay, it will be necessary for you
to be out of the pool for a period of 12-24 hours for safety reasons.
Hot Tub Guest(s) use the hot tub at their
own risk. They should always
observe the safety rules listed in the hot tub information book held
in the home and also the safety notices displayed both in the home,
in the hot tub area and on the hot tub cover. Please ensure that children of any age, do not use
the hot tub without adult supervision and that the cover is in
place at all times when the tub is not in use.
As an added precaution, the straps on the cover are lockable
(using the key provided) and the steps can be lifted and moved away from
the tub side. The Owner and her agents do not
accept liability for injury, howsoever caused, as a result of using the
hot tub. Pets There
is a strict NO PETS policy. If the management company find any evidence
of pets during your stay this will be regarded as a serious breach of
contract and you will be evicted immediately. All monies paid will be
forfeited and you will be liable for a deep clean fee and pest control
charges - this will include but is not limited to, professional cleaning
of all soft furnishings, linens, carpets and de-ordorising costs. There
is a strict NO SMOKING policy inside the house. Guests are welcome to
smoke on the pool deck, provided that ashtrays are used and stubs/butts
are carefully disposed of. If the management company find any evidence
of smoking inside the house during your stay, this will be regarded as a
serious breach of contract and you may be evicted immediately. In this
case, all monies paid will be forfeited and you will be liable for a
deep clean fee - this will include but is not limited to, professional
cleaning of all soft furnishings, linens, carpets etc as well as a
clean air fee, to replace all air conditioning filters and de-odorising
costs. Noise/Behaviour It is a condition of the rental
that you should be considerate in your behaviour and keep noise to a
reasonable level so as not to disturb the neighbours. Internet connection The villa is equipped with an
internet connected PC for your use.
Whilst I endeavour to have this available for guests, routine
maintenance may mean that I have to withdraw it from use at short
notice. I accept no
responsibility whatsoever for this. Please do not try and tamper with
the PC, load any software onto it or download any files from the
internet. The PC is checked
after every guest leaves the villa and you risk losing your security
deposit if any evidence of tampering is found with the PC.
It is a condition of your use of the villa PC that you strictly
adhere to the instruction notice that is displayed by the PC in the
villa.
Telephone Local
calls: Local (863/407) numbers are free
to use. Simply dial the
required number Most areas are covered but we do
request that calls to overseas cellphones are kept to a minimum. Please refer to the villa Guest Book
for instructions on using this service. Although every attempt will be made to
make sure this service is in good working order, it is provided as a
free service and we will not be held responsible if the service is
unavailable for any reason. Holiday Insurance I STRONGLY ADVISE ALL GUESTS TO TAKE OUT TRAVEL
INSURANCE FOR THE ENTIRE PARTY, WHICH INCLUDES CANCELLATION CHARGES
COVER (UK GUESTS ARE ALSO ADVISED TO TAKE OUT A POLICY WHICH INCLUDES
MEDICAL COVER) AS SOON AS YOU HAVE BOOKED ANY PART OF YOUR HOLIDAY OR
VACATION. IF YOU CHOOSE NOT
TO DO THIS, YOU NEED TO BE AWARE THAT YOU WILL BE PERSONALLY RESPONSIBLE
FOR PAYMENT OF ANY CANCELLATION CHARGES THAT MAY BECOME DUE. U.S Immigration requires that all visitors should have a full 10-year passport with at least 6 months remaining after their visit. Please
sign below (Lead Name on behalf of the whole party) date and return
together with the completed Booking Form. Retain a copy of these Terms
& Conditions for your own reference. I accept these Terms and Conditions on
behalf of myself and my party. I
am over 25 years of age. Signed
Date
Please note: Southern
Dunes is an official tow away zone.
Commercial vehicles
and or trucks, boats and RVs, trailers etc. are NOT to be parked on the
roadways or drives within Southern Dunes. State Traffic Laws and Southern Dunes
Only a licensed
driver may operate a motorised or electrically propelled vehicle.
This includes golf course vehicles and golf carts. |
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